Return & Refund Policy

Overview

Cyber Trade LLC offers eligible returns within 30 days of delivery. Please review the conditions below before requesting a return.

To qualify for a return, an item must:

The following items are generally non-returnable:

This restriction does not apply to defective, damaged, or incorrect products where applicable law requires a remedy.

Please provide:

After reviewing the claim, we may offer a replacement, refund, or another appropriate solution.

Returned items will be inspected after receipt. If approved, the refund will be issued to the original payment method.

Processing times vary depending on your bank or payment provider.

Customers are responsible for return shipping costs for change-of-mind returns.

Cyber Trade LLC will cover reasonable return shipping costs when an item is defective, damaged during delivery, or incorrect.

Original shipping charges are generally non-refundable unless required by law or the return resulted from our error.

Orders may be cancelled before processing or shipment. Once an order has shipped, it must follow the standard return process.

To request a return or ask about a refund, contact us through our website’s contact page.

Email: info@cybertradeusa.com
Phone: +1 (832) 893-4444

Cyber Trade LLC
8730 167th Street, Floor 3
Jamaica, NY 11432
United States

Last Updated: September 3, 2026